Sang-e-Marmar
UST0009RTW-XS
Formal Shalwar Kameez.
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Fasana
UST0013RTW-XS
Mohtaram Fasana ( kurta trouser + waistcoat ) Full set
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Muse
NR-RTWS21-14-M
Muse - an enchanting day-dream look comes in a straight shirt with our signature hand-embroidered mix of cut dana, sitara, dabka and nakshi embellishments on a tie and dye patchwork.
Diligently embroidered mutton sleeves and a baggy trouser present this picture of luxury and grace.
Product Includes:
- Silk Shirt
- Silk Trouser
Order Delivery:
Local Orders: 2 weeks from Order date.
International Order: 3 weeks from Order date
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Fleur
NR-RTWS21-10-M
Mock-necked, Georgette shirt with embellished shoulders, churidar sleeves and loose, raw silk trousers form this muse-worthy, elegant wear.
Product Includes:
- Silk Shirt
- Silk Trouser
Order Delivery Note:
Local Orders: 2 weeks from Order date.
International Order: 3 weeks from Order date.
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Ruby
NR-RTWS21-5-S
This stunning, fiery ensemble combines arri chain stitch work with naqshi square sitara and gathered pearl bunches on a sleeveless grip silk long shirt with raw silk trouser.
Product Includes:
- Grip Silk Shirt
- Silk Trouser
- Organza Dupatta
Order Delivery Note:
Local Orders: 2 weeks from Order date.
International Order: 3 weeks from Order date.
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Linen Safari Beige Jacket
- Irish Linen
- Soft,Unlined Constriction
- Alteration available at Mohtaram Retail Store
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Denim Trousers
MW-085UM-1
- Lightweight Denim
- Pleated
- Vintage Double-Button Closure
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Imroz
NR-RTWS21-7-M
Imroz is an sherwani-styled off-white silk shirt with a band collar. The shirt is hand-embroidered in traditional adda-work with two-tone resham threads and pearls.
The collar and cut provide a contemporary and versatile allure to this outfit. The look is made whole by the long cuffs and a silk trouser.
Product Includes:
- Silk Shirt
- Silk Trouser
Order Delivery Note:
Local Orders: 2 weeks from Order date.
International Order: 3 weeks from Order date.
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Fiza
NR-RTWS21-13-S
Fiza - a breezy sleeveless, green shirt embroidered with three-dimensional embellishment in this sophisticated raw silk construct. The shirt features a keyhole neckline and is paired with a straight trouser.
Product Includes:
- Silk Shirt
- Silk Trouser
Order Delivery Note:
Local Orders: 2 weeks from Order date.
International Order: 3 weeks from Order date.
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Sekhmet
NR-RTWS21-3-S
Look like modern royalty in this stunning reddish maroon ensemble. Organza coat with three-dimensional embellishments on resham embroidery with puffed sleeve cuffs and gorgeously detailed bustier complete with fitted, raw silk pants.
Product Includes:
- Organza Silk Overshirt
- Bustier
- Silk Trouser
Order Delivery Note:
Local Orders: 2 weeks from Order date.
International Order: 3 weeks from Order date.
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Testing 5
CER20-SHR-01-XS-1111
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Testing 4
CER20-SHR-01-XS-1111
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Testing 3
CER20-SHR-01-XS-1111
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Testing 2
CER20-SHR-01-XS-1111
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Testing 1
CER20-SHR-01-XS-1111
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Product No.5
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Product No.4
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Product No.3
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Product No.2
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.
Product No.1
WOMENSWEAR
SHIRT (UK / inches) | |||||
XS | S | M | L | XL | |
Bust | 37 | 39 | 41 | 42 | 44 |
Waist | 34 | 36 | 38 | 41 | 43 |
Hip | 38 | 40 | 42 | 43 | 44 |
Shoulder | 13.5 | 14 | 14.5 | 15 | 15.5 |
Daman | 20 | 21 | 22 | 23 | 25 |
Arm Length | 20 | 20 | 21 | 21 | 21 |
BOTTOM (UK / inches) | |||||
Waist | 30 | 32 | 34 | 36 | 38 |
Hip | 34 | 36 | 37 | 40 | 42 |
Standard Length | 35 | 35 | 36 | 36 | 37 |
MENSWEAR
TOP (UK / in.) | |||||
XS | S | M | L | XL | |
Chest | 36 | 38 | 40 | 42 | 44 |
Shoulder | 17 | 17.5 | 18 | 18.5 | 19.5 |
Length | 28.5 | 29 | 30 | 31 | 32 |
Waist | 33 | 34 | 36 | 38 | 40 |
Hip | 37 | 39 | 41 | 43 | 45.5 |
Sleeve | 23.5 | 24.5 | 25 | 26 | 26.5 |
BOTTOM (UK / in.) | |||||
Waist | 32 | 34 | 36 | 38 | 40 |
Length | 37 | 38.5 | 39 | 41 | 42 |
Thigh | 23 | 24.5 | 25 | 26.5 | 27.5 |
Knee | 16 | 17 | 17.5 | 18 | 18.5/19 |
Bottom | 13.5 | 14 | 14 | 15 | 16/1 |
LOCAL ORDERS
We offer free shipping in Pakistan on orders above PKR 60,000. Upon placing an order, you will receive a verification call or SMS from our Customer Service Associate to ensure order accuracy. Once your order has been confirmed, it will be sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days, depending on the accuracy of the information provided. If the item(s) on your order are out of stock in our warehouse, they will not be shipped until we have received and processed the back ordered inventory. You will be informed via phone or email in case a shipment is delayed due to any given reason. Your order should be delivered within 2- 4 business days via TCS.
INTERNATIONAL ORDERS
International shipping rates are calculated based on the destination and the weight of your shipment. Estimate your shipping charges by simply adding items to the shopping cart and entering your delivery address. Your order is reviewed to ensure that the order is accurate, the payment method is valid, and you are authorized to use the selected payment method. Once your order has been approved and authorized by credit card processors, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days depending on the accuracy of the information given to us by you. If the item(s) on your order are in-stock, they will be shipped as soon as possible from our warehouse. Once you get your order confirmation email, you can track your order from our courier partner. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back ordered inventory in our warehouse. You will be informed via email in case the shipments gets delayed due to any given reason. Delivery time is based on the amount of time it takes to get payment authorization, order processing, custom delays and the transit time from the courier company. This can range from 4-7 days for in-stock items. Please note additional charges for customs clearance must be fulfilled by the customer.
Please note due to differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s), if the product(s) received has any kind of manufacturing defect. Contact our customer service center by emailing us images of defected product at customer.care@mohtaram.com or calling us at +92 312 2266666 within 7 days of purchase. Please note that the product must be unused with the label attached. After our team reviews the product, you will be offered an exchange with same price value product.
REFUNDS
We have a ‘No Refund’ policy. However, refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds, in most cases, will be issued to the same credit card that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow two weeks for the processing of returns and up to two billing cycles for the credit to appear on your credit card statement.
EXCHANGES
Product(s) bought from Mohtaram online store can be exchanged from the Online Store ONLY, within 7 days of receiving it, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). Customers who desire to exchange the product will be given a coupon code worth the amount of the purchase that they may use only once. This policy is applicable to local orders only. Products purchased from the Online Store cannot be exchanged at our Offline Stores.
I. For international orders, we do not offer exchanges unless we deliver the incorrect order or the product is faulty
II. For products on Sale we do not offer exchanges unless we deliver the incorrect order.
ORDER CANCELLATION
You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the Return and Exchange Policy will apply. Mohtaram may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.